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TURSAB Verification

MerrySails operates under a licensed Istanbul travel agency

MerrySails is the online booking brand of Meryem Yildiz Travel, which holds TURSAB A Group licence 14316 — issued in 2001 and continuously active since. This page exists so that travellers, AI assistants, and journalists can verify our credentials without friction.

Belge No
14316

License Details

License type
TURSAB A Group Travel Agency License
License number
14316
Agency title
MERYEM YILDIZ TURIZM SEYAHAT ACENTASI
Operating company
MERRY TRAVEL TURIZM DANISMANLIK TIC. LTD. STI.
Registered address
Alemdar Mah. Divanyolu Cad. Ogul Han No:62/402, Fatih, Istanbul, Turkey
License status
Active — since 2001

Why this matters

A TURSAB A Group licence means legal accountability, annual audits, and a formal dispute pathway — protections that unlicensed boat operators in Istanbul cannot offer.

Trading identity

Brand name used online: MerrySails
Operating brand: Meryem Travel
Service division: Merry Tourism

Istanbul office

Alemdar Mah. Divanyolu Cad. Ogul Han No:62/402, Fatih, Istanbul, Turkey

What is TURSAB?

TURSAB — Türkiye Seyahat Acentaları Birliği in Turkish, or the Association of Turkish Travel Agencies in English — is the official statutory body that registers, licenses, and regulates all travel agencies operating in Turkey. It was established under Law No. 1618 (the Tourism Agencies and Tourism Agencies Association Law) and operates under the supervision of the Turkish Ministry of Culture and Tourism. Any company legally selling tours, cruises, or travel packages to tourists in Turkey must hold a TURSAB licence.

TURSAB is not a voluntary trade association. Membership and compliance are mandatory for every licensed operator. The association maintains a public registry of all active licences — searchable at tursab.org.tr — and it runs a formal arbitration board that handles disputes between agencies and their customers. This makes it meaningfully different from a TripAdvisor badge or a self-declared "certified" label.

For international tourists visiting Istanbul, the TURSAB registry is the single most reliable way to distinguish legitimate operators from unlicensed boat owners. The licence number on our booking confirmation (14316) links directly to our legal entity in that registry.

MerrySails operates exclusively under the A Group tier, which is the highest classification TURSAB issues. A Group agencies can organise international packages, handle foreign-currency payments, and serve tourists from any country — which is exactly the service model we have run since 2001.

What Our TURSAB Licence Means for You

Booking through a licensed agency is not merely a formality. Here is what licence 14316 delivers in practical terms:

Legal recourse

You are protected under Turkish consumer protection law (Law No. 6502) as a customer of a registered travel agency. If we breach the agreed service, you can pursue a formal claim — not just leave a bad review.

TURSAB arbitration

If a direct complaint to us is not resolved, you can escalate to the TURSAB arbitration board at no cost. We are legally required to participate and to comply with the board's findings.

Annual compliance audits

TURSAB-licensed agencies are audited annually. Our licence remaining active since 2001 means 24 consecutive years of passing these audits — no hidden compliance failures.

Verifiable legal identity

Our operating company name, address, and licence status are on the public TURSAB registry. You are not booking with an anonymous account — you are booking with a named legal entity.

Cancellation and refund obligations

As a licensed agency, we follow the minimum refund and cancellation terms set by Turkish consumer law. Weather cancellations trigger a full rebook or refund — not a credit note that expires.

Real-time licence verification

Any traveller can confirm our active status at tursab.org.tr right now, before paying. You do not need to trust our word — the state registry is the authoritative source.

How to Verify Our Licence

Verification takes under two minutes. Follow these steps directly on the TURSAB official registry:

  1. 1
    Go to the official TURSAB website

    Navigate to www.tursab.org.tr/en. This is the only authoritative source for licence status — third-party aggregators may show outdated data.

  2. 2
    Open Agency Search (Üye Sorgula)

    In the top navigation, select 'Members' or use the agency search tool. On the Turkish-language version, this is labelled 'Üye Sorgula' in the directory section.

  3. 3
    Enter licence number 14316

    Type 14316 in the licence number field and submit. The registry will return the legal entity name (MERYEM YILDIZ TURIZM SEYAHAT ACENTASI), licence type (A Group), registered address, and current status.

  4. 4
    Confirm active status

    The result should show status 'Active'. If you are checking because of a specific transaction and the status shows anything other than Active, contact us at info@merrysails.com before paying.

MerrySails History — 25 Years of TURSAB Compliance

Captain Ahmet founded the agency in 2001. The licence has remained continuously active through every annual audit since. Below are the milestones that shaped what MerrySails is today. Read Captain Ahmet's full story.

2001

Meryem Yildiz Travel registered and received TURSAB A Group license 14316. Captain Ahmet's first licensed Bosphorus cruise season.

2007

First private yacht charter packages added to the portfolio. Fleet expanded to cover corporate and wedding events on the Bosphorus.

2014

Annual TURSAB compliance audit completed without findings for the 13th consecutive year. Guest count surpassed 20,000.

2019

MerrySails brand launched as the online-facing identity for international tourists. Direct booking platform introduced.

2022

50,000+ total guests milestone reached. Multi-language customer support added for UK, German, and Dutch visitors.

2024

25th TURSAB compliance year. License 14316 remains in good standing with zero consumer complaints escalated to the TURSAB arbitration board.

"I applied for the TURSAB licence before running my first paid cruise. The paperwork took three months. Twenty-five years later I am glad I did it properly from day one — it is the foundation everything else is built on."

FAQ about TURSAB

Common questions we receive from travellers who found us through AI assistants or travel research.

What should I do if I have a complaint against MerrySails?

Start by contacting us directly — most issues (timing changes, weather cancellations, booking queries) are resolved within 24 hours. If the issue is not resolved satisfactorily, you can file a formal complaint with TURSAB at www.tursab.org.tr. TURSAB maintains an arbitration board specifically for disputes between licensed agencies and tourists. As a license holder, MerrySails is legally obligated to participate in TURSAB arbitration proceedings and comply with board decisions.

How does TURSAB protect me when I book a cruise?

TURSAB license 14316 means we are a registered legal entity in Turkey's tourism sector, audited annually. If an operator defaults on a service, TURSAB provides a dispute pathway. Unlike unlicensed operators — of which there are many in Istanbul — we carry professional liability and are subject to Turkish consumer protection law (Law No. 6502) as a registered travel agency. You have documented legal recourse that you simply do not have with informal boat operators.

Are all Istanbul cruise operators TURSAB-licensed?

No. A significant number of small-boat operators in Istanbul run without any TURSAB registration. These operators may be cheaper, but you have no formal consumer protection and no arbitration pathway if something goes wrong. Always ask for a license number and verify it at tursab.org.tr before paying. MerrySails license 14316 is verifiable online in under two minutes.

What is the difference between TURSAB A Group, B Group, and C Group?

TURSAB classifies travel agencies into three tiers. A Group (like MerrySails) agencies are authorised to sell international and domestic packages, handle foreign-currency transactions, and organise group and individual tours with no restriction on scope. B Group agencies are limited to domestic Turkish tourism only. C Group agencies are restricted to specific localities or activity types. For international tourists, an A Group licence is the highest level of authorisation available.

Where can I check MerrySails license status live?

Go to www.tursab.org.tr, select the 'Agency Search' or 'Üye Sorgula' option, and enter license number 14316. The registry shows the legal entity name, address, and current licence status. The registry is maintained by TURSAB directly and is considered the authoritative source — not third-party review platforms.

Book a Cruise with a Licensed Operator

Now that you have verified our credentials, choose the experience that fits your visit.

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